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Privacy policy

PERSONAL DATA COLLECTED

When you make a purchase on AntreGothique®, we collect the personal information you provide to us, such as your name, address, email address, or phone number, in order to process your order.

When you browse AntreGothique®, we automatically receive your computer's Internet Protocol (IP) address, which allows us to obtain details about your browser and operating system.

For email marketing, with your permission and if you subscribe to the newsletter, we may send you emails about AntreGothique® concerning new products and other updates.

CONSENT

How do we obtain your consent?

When you provide us with your personal information to conclude a transaction, use your credit card, place an order, schedule a delivery, or return a purchase, you consent to us collecting your information.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask for your explicit consent directly, or we will give you the option to refuse it.

How can you withdraw your consent?

If, after having given us your consent, you change your mind and no longer consent to us contacting you or collecting your information, you can inform us by contacting us at contact@antregothique.com.

PROCESSING OF PERSONAL DATA

The customer has a permanent right of access, erasure, modification, data portability, and restriction of processing regarding information concerning them, in accordance with current national and European regulations, subject to AntreGothique's legal obligations.

DISCLOSURE OF PERSONAL DATA

We can only disclose your personal information if the law requires us to do so or if you do not comply with our General Terms of Sale and Use.

SHOPIFY

AntreGothique® is hosted on Shopify Inc, which provides the e-commerce platform that allows us to sell you AntreGothique® products.

Your data is stored in Shopify's databases; your data is kept on a secure server protected by a firewall.

For payment, if you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted according to the data security standard established by the payment card industry (PCI-DSS standard). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order is finalized, the information related to the purchase transaction is deleted. We therefore do not have direct access to the information you used to make your order. This information passes through Shopify and the payment processors.

Indeed, all direct payment gateways comply with the PCI-DSS standard. This payment card industry security standard, PCI-DSS in English for PaymentCardIndustry Data Security Standard, is established by the five major card networks (Visa, MasterCard, American Express, DiscoverCard, and JCB). These standards ensure the secure processing of credit card data during your purchases.

For more information, please consult Shopify's Terms of Use here.

SERVICES PROVIDED BY THIRD PARTIES

The services provided by third-party suppliers that we use will only collect, use, and disclose your information to the extent necessary to provide us with the services they provide, such as payment processing.

However, some of these suppliers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchases on AntreGothique®.

With regard to these third-party suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information. You can find the policy for Visa here, for American Express here, for MasterCard here, for JCB here or for Stripe here.

These third-party suppliers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you decide to complete a transaction that requires the services of a third-party supplier, your information may then be governed by the laws of the jurisdiction where that supplier is located or the jurisdiction where its facilities are located.

Once you leave the AntreGothique® site or are redirected to the website or application of a third party for your payment, you are no longer governed by this Privacy Policy or the General Terms of Sale of AntreGothique®.

LINKS

You may be required to leave AntreGothique® by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

SECURITY

We take the best precautions to protect your personal data and ensure that it is not lost, misappropriated, viewed, disclosed, modified, or destroyed inappropriately.

COOKIES

Essential Operating Cookies

The cookies necessary for the proper functioning of the online store hosted by Shopify can be viewed by clicking the following link to the Shopify privacy policy: https://www.shopify.com/legal/cookies

Audience analysis is performed on our site via Google Analytics, which produces anonymous statistics on our site's traffic. For the list of cookies used, consult the Google privacy policy by clicking the following link: https://policies.google.com/privacy

The cookies necessary for the creation and distribution of our newsletter can be viewed via the Klaviyo privacy policy by clicking the following link: https://help.klaviyo.com/hc/en-us/articles/360034666712

Any person who visits the AntreGothique® site has the option to refuse non-essential cookies:

Wheelio-app.com consult the privacy policy by clicking the following link: https://wheelio-app.com/privacy-policy/

Pinterest consult the privacy policy by clicking the following link: https://policy.pinterest.com/fr/privacy-policy

PayPal consult the privacy policy by clicking the following link: https://www.paypal.com/myaccount/privacy/privacyhub

Facebook pixel consult the privacy policy by clicking the following link: https://www.facebook.com/privacy/policy/?entry_point=facebook_page_footer

Loox consult the privacy policy by clicking the following link: https://loox.app/legal/cookies

MODIFICATIONS TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please consult it regularly. Changes and clarifications will take effect immediately upon publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.

If AntreGothique® is subject to an acquisition or merger with another company, your information may be transferred to the new owners to continue selling you products.

SMS MARKETING AND EMAIL MARKETING

By entering your phone number or email address and making a purchase, as well as subscribing through our marketing sign-up list, you accept that we may send you notifications by SMS or email (for your order and this includes abandoned cart reminders) or marketing SMS or EMAIL marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any SMS message by replying with the word STOP or unsubscribe in the MARKETING email. Sending text messages or using automation requires you to provide the recipients' phone numbers or emails. This data will be stored and used to communicate campaign analysis and results, including message delivery status, sending status, and, in some cases, whether the opening of the advertising message resulted in a sale on AntreGothique®.

If you decide to use our link shortener in text messages, we will collect this information to know if the link was clicked or not and use it to display the results in our audience analyses. For any other third-party service you may use, our text message operator, the system we use to send SMS (third-party link shortener, GA tracking, etc.), you will be referred to their specific policies which you must accept.

When sending text messages, we transmit the data to our text message operator to send the messages. The information is shared with our operator only when a marketing campaign and message sending is initialized.

QUESTIONS AND CONTACT DETAILS

Under the provisions of Law No. 78-17 of January 6, 1978, relating to information technology, files, and freedoms, you have a right to access, rectification, portability, and erasure of personal information concerning you, which you can exercise at any time with the administrator of www.antregothique.com.

For such a request, please use the form on the page contact@antregothique.com.